Your employer works with Mazi? Here is what happens next.
Mazi coordinates your move to Greece on your employer's behalf — the permit file, the appointments and the practical steps after you arrive. You follow everything in your own portal, with one named person to ask.
Four stages, one person who knows your case
Which services apply depends on what your employer has agreed with Mazi. Your portal shows exactly what is included for you.
- 01
Before you travel
A personal document list, uploads in your portal, and preparation for the consulate appointment when your route needs one.
- 02
Arrival
The residence permit application, then your tax number (AFM) and social security number (AMKA) — in the right order.
- 03
Settling in
Where agreed: housing, the lease, a bank account, and schools for your children.
- 04
Staying
Renewal before your permit expires, and help if your family joins you later.
Your portal
Your timeline
What has happened, what comes next and the target dates.
Your tasks and documents
What is needed from you, with clear status on every document you upload.
A named contact
Message the person who handles your case — not a ticket queue.
Email updates
You get an email when a document you uploaded has been reviewed.
Your personal documents
- Access follows your role: HR access to your case does not automatically open every personal document.
- Files are kept in private storage; download links are time-limited.
- You can ask for access, correction, export or deletion of your data.
How to sign in
- 1Your HR team sends you an invitation link to the Mazi portal.
- 2Open it and create your account with your email address.
- 3Afterwards, sign in any time from “Log in” at the top of this site.
Who answers you
You are never left wondering who to ask. Quick questions get an instant answer, and anything about your case goes to a person who knows your file.
Who answers this? Tap a question.
Sofia, our AI assistant
Her name is Greek for wisdom (σοφία).
Straight away, day or night
Answers general questions about permits, tax (AFM) and social security (AMKA) numbers and everyday life in Greece. She gives general guidance, not legal advice, and she can't see case files.
AI chat in your own language: Sofia answers in the language you write in.
Your case manager
Within one business day
Questions about the case itself — documents, appointments, what happens next — go to the case manager handling the file, through messages in the portal.
Already have your invitation?
Sign in to see your timeline and what is needed from you. No invitation yet? Ask your HR team, or write to us.